Frequently Asked Questions
Everything you need to know about your Naot footwear experience.
What makes Teva Naot footwear unique?
Our footwear features a unique anatomical cork and latex footbed that molds to the shape of your foot, providing exceptional support, shock absorption, and long-lasting comfort.
How long does shipping take?
Standard shipping typically takes 3-5 business days within Israel. International shipping times vary depending on the destination, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unworn items in their original packaging. You can return products via mail or at any of our official brand stores.
How do I find the right size?
Most of our models follow standard European sizing. We recommend referring to our Size Guide located on each product page to ensure the perfect fit for your foot width and length.
Are your shoes handmade?
Yes, our shoes are meticulously handcrafted using high-quality Italian leathers and sustainable materials to ensure the highest standards of durability and style.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure online payment options like PayPal.