Returns & Exchanges
At Teva Naot, we are committed to your comfort and satisfaction. If you are not completely happy with your purchase, you can return or exchange your items within 30 days of receipt provided they are in their original, unworn condition.
Initiate Your Request
Log into your account or visit our online returns portal to select the items you wish to return and choose between a refund or an exchange.
Pack the Items
Place the unworn footwear in its original packaging and include the packing slip to ensure your return is identified and processed correctly.
Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be issued to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing